At Amorie Gallery, customer satisfaction is our top priority. We are committed to providing a smooth shopping experience, which is why we have established a clear and fair Return & Refund Policy.
Return Period
Customers may request a return within 3 days of receiving their order.
Return Conditions
To be eligible for a return, the following conditions must be met:
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The return request must be submitted within 3 days of receiving the order.
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The product must be unused, unopened, and not tested.
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The product must be returned in its original condition, including its original packaging and any included accessories.
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Proof of purchase, such as the order number or invoice, must be provided.
Non-Returnable Items
Returns will not be accepted in the following cases:
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The product has been opened, used, or tested.
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The product has been damaged due to misuse after delivery.
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The return request is submitted more than 3 days after the order has been received.
Damaged or Incorrect Items
If you receive a damaged product or an item different from the one you ordered, please contact us within 48 hours of receiving your shipment. Kindly provide clear photos of the issue, and we will work to resolve it as quickly as possible.
Refund Process
Once the returned item has been received and inspected, and it meets all return conditions, your refund will be processed using the original payment method, in accordance with our refund procedures.
Contact Us
If you have any questions regarding our Return & Refund Policy, please contact our Customer Support team through our Contact Us page or any of the communication channels available on our website.
Thank you for choosing Amorie Gallery. We appreciate your trust and look forward to serving you.